esrosedotblog

FOLLOWUP COUNTS

If I had any doubts about my new dentist they were swept away this afternoon when he called to follow up on Monday's extraction.

Without prompting, he told me that the swelling and slight discomfort were normal and that if there was a problem to call Friday before the weekend but otherwise he would see me in the office for a short look see on Monday.

I am not sure, but I think this is the first time that any doc or dentist has called me to followup in this way.

I am way impressed.

It was very reassuring to have the call because I have had swelling and some discomfort and that was OK but under the veneer there is a bit of worry.

That has been dispelled.

I am normal.

The medical world has gone to such a tangled mess that it is wonderful to find pockets of professionalism and personal care.

We have been fortunate in finding that kind of care but sometimes you have to quit a few guys to get to the good ones.

That is my part of it.

To have high standards and enforce them.

Did I mention that I have never had to wait one minute after my appointed time with this guy? And that if I get their early they thank me and put me in the chair early?

That goes a far distance to get me happy too.

Labels: dentist