esrosedotblog

BUST

So, as it turns out, the hot water pipe to the back bathroom burst in three places.

We have a regular guy we use who actually moonlights to work for us when we need him.

But sometimes, we need him when he is working for his regular employer and can't get out to help us.

So I called Roto Rooter

The yellow pages opened right up on their ad. No shit.

So I called and they are really organized.

We had a guy here in less than two hours.

It took about two hours to do the fix. He even hung around to help with a stubborn kitchen faucet--it was clogged at the cable end.

I have never, ever had that kind of experience with a plumber. Not even our man George when he had his own (failed) business.

The guy was smart and knowledgeable and right on the mark.

He wore South Park underwear underneath his jeans. They are all saggers now.

Rotor Rooter is not a franchise as I thought. It is the largest plumbing service company in North America and their thing is that they will get to you in about an hour after your call. That is 24/7.

It was a first class effort. Even the phone people were super helpful and assuring.

If you sense that this is a testimonial and recommendation, then you are correct.

What was the question?

Oh. Cost.

I suspect more than George when I pay him cash. I suspect more than a local company if they ever got here with the building boom and all ("sorry we are booked until the middle of next week").

But you pay for what you get, right? I cranked out the 250 for labor and the 250 for copper pipe and new (better) insulation.

Actually, that was the estimate. It came our to 10 less.

A good time was had by all. How many times can you say that about a visit from the plumber?