esrosedotblog

UNLINKED

My internet access had a meltdown yesterday. It turns out that it was our ISP; Earthlink.

I did the usual things—restart the software, restart the computer, re-boot to the cable. Call the cable. Nothing wrong there. The guy tested us. He was in San Diego.

He then put me through to Earthlink. We have to go through our cable supplier. Can't dial direct.

It was a 27 minute wait.

One of the nice things about a cell phone is that you can carry it around, set on speakerphone, and do other shit while you wait for a human to answer the 'service' line.

Eventually someone anwered and I was able to quickly cajole him off his script.

I love doing that. It makes the wait worthwhile.

The guy said he was in the Philippines.

It is all explainable. They are repairing and upgrading in California for three days. There will be disruptions. OK.

He said we would be back by 6AM. I didn't ask which time zone but it was only a couple of hours, if that.

I went to the site and they actually do say that this is happening (for three days) and that it will improve the service. I would never normally look at the 'network status' reports but I used to, in the old days. They would be down a lot when I was on dialup.

It is interesting that as long as I did not know what was wrong I was anxious. The second I found out the reason things were wrong, I became relaxed.

I guess, at bottom, I don't mind that stuff is fucked up but I gotta know WHY!