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Wednesday, June 07, 2006

REVOLUTIONARY

Of course, I am a fan of Netflix. I am a five at a time member.

This article told me two things I did not know (at least).

What Netflix Could Teach Hollywood

I didn’t know that the spread for daily titles was so high. Out of the 60,000 titles, 35-40,000 per day are selected. What a base of interest!

The other thing that I didn’t know is that they have so micro-managed the mailing system that they have trucks that pick up my discs from my post office and deliver the same way.

That would explain the emails over a year about how many days it was taking to get delivery.

They now have it down to overnight.

I got the five day pack because I had to get over the mail lag. Now, maybe I don’t need it.

Unintended consequences for them. But I guess they know, and I know, that I will not do that. I like having three or four on my desk to choose from.

In a day and age when service is out the window for many companies, it is great to see that Netflix is against the drain.

The man with the plan is Reed Hastings.

Genius.


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